TickTockRobot Ltd respects your privacy. This policy explains how we handle personal information when you visit our website, contact us or work with us.

Contact us

TickTockRobot Ltd is responsible for the personal information described in this policy. For any privacy enquiries, email info@ticktockrobot.co.uk.

Information we collect and why

When you contact us or work with us, we may collect your name, contact details, business information and information you provide through correspondence or project work.

We use this information to respond to enquiries, deliver projects, work with clients and suppliers, process payments and maintain business records.

Our legal grounds for doing so are performing our contracts, meeting legal obligations and our legitimate interests in running the studio and responding to enquiries. Where we rely on consent, you can withdraw it at any time.

Google Analytics and cookies

We use Google Analytics to understand how visitors use our website and help us improve it.

Depending on its settings and your privacy choices, Google Analytics collects information such as pages visited, interactions, how visitors reach the site, approximate location, and browser and device details. It uses cookies and similar identifiers to distinguish visits. Google states that Google Analytics does not log or store individual IP addresses.

You can control cookies through your browser settings. For more information about Google’s processing, visit How Google uses information from sites that use its services.

Sharing and confidentiality

We share personal information only where necessary to operate our business and deliver our services. This may include relevant project collaborators and providers supporting our website, email, file storage and accounting.

Our providers are subject to contractual confidentiality obligations, whether based within or outside the UK. We may also disclose information where required by law.

We do not sell your personal information.

For details of any overseas processing and the safeguards applicable to your information, contact info@ticktockrobot.co.uk.

Security and retention

We take appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access.

We retain information only for as long as needed to manage enquiries, deliver projects and meet legal, accounting or contractual requirements. Retention depends on the type of information and the purpose for which we hold it.

Your rights

Depending on the circumstances, you have rights to access, correct or delete your personal information, restrict its use, or receive a portable copy.

You also have the right to object to processing based on our legitimate interests. Where processing relies on consent, you can withdraw that consent.

To make a request, email info@ticktockrobot.co.uk.

You can also complain to the UK Information Commissioner’s Office at ico.org.uk.

Updates

We may update this policy as our practices change. The latest version will be available on this page.

Last updated: 14 October 2026